Everything that makes e-commerce shipping even better_2

Everything that makes your e-commerce shipping even better.

Everything that makes your e-commerce shipping even better.

Predict: in the right place at the right time

Waiting for parcels is a thing of the past. Today your custom- ers know exactlywhen DPDwill ring their doorbell - down to the last hour. We announce the time window to your customers by email or text message. Anyone who won’t be at home simply redirects the parcel or provides a deposit okay. Simply activate the Predict-Service in the order entry process - all you need is your customer’s email address or mobile phone number.

Tracking: tailored to your requirements

We’ll be happy to include your company logo in our tracking ads. As a result your customers will immediately see that the parcel comes from you. Would you like to inform your customers about the delivery status entirely in your own design? In that case we can integrate the tracking function into your online shop. You get the tracking data from us - from the order to the delivery. Before you go live we showyou exactlywhat it will look like: in our mock-up tool.

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Everything that makes your e-commerce shipping even better.

Digital vouchers: benefits for your customers

Picking up a parcel and shopping at a discount - our integrated vouchers make it happen. If your customers redirect a parcel to a Pickup parcelshop they receive a digital voucher and can enjoy clever savings in the shop.

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Everything that makes your e-commerce shipping even better.

Chat with Red: the smart chatbot for your customers

Where’s my parcel? Has my return arrived yet? Can I take delivery of my parcel on a different day? With our chatbot Red your customers can get answers to these and similar questions at the touch of a button directly in their customer account in your online shop. He normallyworks on dpd.de - but via an external interface we guide our well-informed assistant to your customer sections. The benefit: your customer receives the information immediately via chat without having to leave your website.

Parcel shops: the climate-friendly delivery address

Many customers prefer to pick up their parcels themselves at a parcel shop. This is not only incredibly flexible, but also saves on travel and harmful emissions. For this purpose you can simply integrate delivery to a parcel shop into the check-out of your online shop and mark it as a low-emission delivery option. There are already more than 7,000 Pickup parcel shops throughout Germany. Our Parcel Shop Finder will showyou where the nearest one is.

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Everything that makes your e-commerce shipping even better.

Well advised: ensuring that your check-out is perfect

Customers shopping in your online shop need to find things easy and convenient. We know how to do it and advise you in detail: for example, we showyou how to integrate the Parcel Shop Finder or offer your customers a choice of several shipping service providers. With our practical mock- up tool you can see in advance what your check-out will look like in the future.

Sustainability: showyour colours!

Shippingwith DPD is always CO2 neutral – this will also inspire your customers! Include our logos for carbon-neutral parcel shipping in your online shop. This will showyour customers immediately that their parcel shipment is climate-friendly.

Available in many different formats

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Convinced? Then let’s talk! Our Customer Interface Technology team looks forward to hearing from you.

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