Everything that makes e-commerce shipping even better_2

Everything that makes your e-commerce shipping even better.

Chat with Red: the smart chatbot for your customers

Where’s my parcel? Has my return arrived yet? Can I take delivery of my parcel on a different day? With our chatbot Red your customers can get answers to these and similar questions at the touch of a button directly in their customer account in your online shop. He normallyworks on dpd.de - but via an external interface we guide our well-informed assistant to your customer sections. The benefit: your customer receives the information immediately via chat without having to leave your website.

Parcel shops: the climate-friendly delivery address

Many customers prefer to pick up their parcels themselves at a parcel shop. This is not only incredibly flexible, but also saves on travel and harmful emissions. For this purpose you can simply integrate delivery to a parcel shop into the check-out of your online shop and mark it as a low-emission delivery option. There are already more than 7,000 Pickup parcel shops throughout Germany. Our Parcel Shop Finder will showyou where the nearest one is.

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