Kleines DPD ABC

B B

Verpackung beschädigt

BL BO BR BU

Bereichsleiter

Back Office Betriebsrat

Business Unit (= Länderorganisation von La Poste, z. B. DPD Deutschland, DPD UK)

B2B B2C

Business to Business Business to Customer

C CCM CEO CFO

Cluster Customer Service Manager

Chief Executive Officer Chief Financial Officer

CHRO

Chief Human Resources Officer

CIO CLO

Chief Information Officer

Chief Legal Officer Cluster Manager

CM

COO CPM CRM

Chief Operating Officer

Kundenprofitablitätsmanagement Customer Relationship Management

CS

Customer Service

CSM CSO

Cluster Sales Manager

Chief Sales Officer